Wise is hiring a Graduate UX Researcher to join its multidisciplinary Design team and help shape useful, usable customer experiences. The role develops customer understanding through qualitative and quantitative research, connecting insights with customer behaviour data to support product decisions.
You’ll focus on building empathy for our customers, developing a deep understanding of their needs and helping your teams use those insights to make better decisions
You’ll be honing and flexing your quantitative and qualitative research craft skills while working closely with others to deliver measurable, lasting impact
You will have flexibility in how and where you work. We understand everyone needs a little something different - so we’ll do our best to make it happen, but we recommend coming to the office as much as possible in your first months
You’ll learn to connect research insights with customer behaviour data and analytics to build a more complete understanding of customer needs
Qualification
Required
You are **graduating in 2027 or you've graduated in 2026** with a Bachelors or Masters degree
You are **able to start work in a full-time role in September 2027**
You're naturally curious about people and ready to question assumptions about people
You're **interested in building a career in User/Design Research**
You **have a good understanding of different qualitative and quantitative research methods** and are interested in applying them in a commercial setting
You've been accountable during your studies for all or a part of a project from start to finish, and are able to talk about how you planned the research, picked your methodology, and your approach to data analysis
You're able to clearly rationalise your decisions to other team members
You're confident talking about key insights, learnings, and, if applicable, the impact of your work
Preferred
Understanding of how to design responsive web experiences
You're curious about learning from user testing and iterating on your work
You have knowledge or experience of creating production ready deliverables
Benefits
You will have flexibility in how and where you work; the company recommends coming to the office as much as possible in your first months.
$9,600 new hire stock grant
$4,800 annualised stock grant
Lots of team activities
Fun offices with social activities
Embrace global connection during Mission Days
Be part of a global team with a global mindset
Wise is a financial technology company that offers low-cost, fast international money transfers and multi-currency accounts.
