Accenture is a global professional services company that helps organizations build their digital core, optimize operations, accelerate growth, and enhance services. The Junior Content Designer will contribute to content strategy, creation, information architecture, product design, research, workshops, and client collaboration throughout project engagements.
Contribute to content design activities including client workshops, user interviews, and creative brainstorms
Apply UX fundamentals such as user needs, journeys, tasks, flows, interaction patterns and accessibility when shaping content
Create content and key content design deliverables: content style guides, content matrices, copy decks, and presentation decks
Create and hand over content requirements based on relevant business objectives, technical information, and design considerations
Support the definition of information architecture and content structure at the project level
Contribute to product design projects from discovery through delivery, supporting activities such as journey mapping, concept development, prototyping, testing and iteration
Work closely with UX/UI designers and researchers to align content with journeys, wireframes, prototypes and design systems
Support design research activities at a project level, helping turn insight and feedback into clearer content and experience decisions
Work in collaboration with client teams to understand the user, business, and brand context
Present content and experience design thinking clearly, explaining the rationale behind decisions and showing how they support user needs, business goals and design intent
Share content best practices in pitch efforts and client meetings to support new business development efforts
Attend and help plan studio and community events and workshops
Qualification
Required
Experience in translating business and customer requirements into compelling content across different touchpoints
Strong understanding of accessibility guidelines and experience in designing to industry-recognised standards
Experience supporting online and offline workshops and interviews toinform or validatedesign decisions
Ability to communicate effectively with colleagues, clients, and partners, verbally and in writing
Working knowledge of the content landscape: content design, content strategy, information architecture, and content operations
Understanding of human-centred design, design thinking mindset and approaches
Strong interpersonal skills, a positive attitude, and the ability to thrive in a collaborative environment with multi-disciplinary teams
Believe strategic thinking should be supported by tangible solutions that help clients connect to their users through memorable experiences
Understand content design as a discipline and a practice and be committed to developing yourexpertise
Demonstrate an ability to deliver what you commit to, with care and consistency
Applications should include a portfolio demonstrating content craft, process, decision-making, and relevant experience across digital products or services
Flexibility and mobility arerequiredto deliver this role. There will be a requirement to spend meaningful time on-site with clients, partners, and teams to enable delivery of the first-class experiences we are known for
Comfortable with hybrid working. Every project is different, but we love our team to be in the studio and in our client's office to work collaboratively
Preferred
Previouswork using GDS (Government Design System) is very desirable
Show curiosity about AI and emerging technologies, including how they may support content design, research synthesis, prototyping and responsible experience design
Benefits
25 days' annual leave
Private medical insurance
3 additional days' leave per year for charitable work of your choice
Hybrid working
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.