Bask Health is hiring a Junior UX Designer to improve intuitive, accessible user experiences across its telehealth software platform. The role supports user flows, wireframes, prototypes, usability improvements, and collaboration with product, research, content, and engineering teams.
Support UX design initiatives across Bask Health's software platform
Create user flows that illustrate how people complete tasks
Develop wireframes for new product features and workflow improvements
Build interactive prototypes using Figma
Help translate user needs and product requirements into intuitive experiences
Contribute to merchant onboarding and account setup workflows
Support UX improvements for administrative dashboards and business management tools
Help design patient-facing questionnaires and multi-step forms
Evaluate navigation and information hierarchy within product interfaces
Identify confusing interactions and opportunities to simplify workflows
Collaborate with experienced designers to improve interaction patterns
Participate in design reviews and incorporate constructive feedback
Use established design system components and UX conventions
Help maintain consistent interaction behavior across product features
Develop responsive UX solutions for desktop and mobile experiences
Consider accessibility and inclusive design principles in assigned work
Work with UX researchers to understand usability findings
Support prototype testing and design validation activities
Collaborate with content designers to improve interface comprehension
Partner with product managers to understand user problems and feature requirements
Work with engineers to understand implementation constraints
Prepare UX documentation and design specifications for development
Review implemented features and identify usability issues
Assist with design quality assurance before product releases
Explore alternative solutions to common UX problems
Contribute to reusable user flow and interaction documentation
Maintain organized Figma files and project materials
Take ownership of assigned UX design tasks while seeking guidance when needed
Qualification
Required
Portfolio demonstrating UX design skills, user flows, wireframes, or interactive prototypes
Familiarity with Figma or comparable UX design tools
Understanding of user-centered design principles
Ability to create wireframes and basic interactive prototypes
Familiarity with user flows and task-based interaction design
Understanding of information architecture and navigation principles
Ability to identify common usability problems
Familiarity with responsive web design concepts
Basic understanding of accessibility and inclusive design
Ability to work with established design systems and reusable components
Understanding of interface consistency and interaction patterns
Ability to explain design decisions and user experience considerations
Familiarity with usability testing and user research concepts
Willingness to incorporate feedback and iterate on designs
Ability to collaborate with product designers and product managers
Comfortable working with engineers during product development
Strong problem-solving and analytical thinking skills
Good visual organization and attention to detail
Strong written and verbal communication skills
Ability to manage assigned tasks and meet deadlines
Curiosity about user behavior and digital product experiences
Ability to consider multiple design solutions
Comfortable asking questions and seeking clarification
Motivation to grow professionally as a UX designer
Preferred
1+ years of relevant UX design, interaction design, or product design experience preferred; internships, freelance projects, and substantial academic work may be considered
Internship or professional experience in UX design
Experience designing SaaS platforms or web applications
Familiarity with B2B software and administrative interfaces
Experience designing onboarding flows or multi-step forms
Understanding of e-commerce or direct-to-consumer platforms
Interest in healthcare technology or telehealth products
Experience designing patient-facing digital experiences
Familiarity with merchant dashboards and configuration workflows
Experience using Figma Auto Layout and interactive components
Understanding of design systems and reusable UX patterns
Experience conducting basic usability tests
Familiarity with user interviews and research synthesis
Experience creating journey maps or task flows
Understanding of WCAG accessibility principles
Familiarity with mobile-first and responsive design approaches
Basic understanding of HTML and CSS
Experience collaborating with software engineers
Familiarity with product analytics or user behavior data
Experience using AI-assisted design or prototyping tools
Participation in collaborative design projects, hackathons, or product development initiatives
