LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. They are seeking a Junior UX Researcher to conduct user research, analyze findings, and develop research strategies to enhance user experiences throughout the product lifecycle.
Conduct user research using both quantitative methods (e.g., benchmarking, surveys, product analytics) and qualitative methods (e.g., usability studies, contextual inquiry, hypothesis testing)
Analyze and synthesize findings to deliver actionable insights across discovery, ideation, and development phases
Evangelize user-centered methods and guide partners who are conducting their own research to uphold quality and consistency
Develop research strategies throughout the product lifecycle—from concept to launch—and for ongoing optimization of experiences
Partner closely with product and design to define and track key product metrics that measure progress of user experiences toward critical business objectives
Qualification
Required
Proven track record of influencing product direction with actionable customer insights
2+ years of experience in UX research (or UX/product design with a strong research focus)
Bachelor's degree in Human-Computer Interaction, Cognitive Psychology, Computer Science, or a related field
An online case-study portfolio showcasing research artifacts, process, and impact; required for consideration
Experience leveraging research outputs to remove roadblocks, reduce churn, and help teams deliver on outcomes while strengthening relationships across teams and with end users
Comfortable working with large product analytics datasets; base-level proficiency in data analytics languages such as Python and SQL
Strong communication and collaboration skills; able to advocate for users and drive action on insights across diverse stakeholders
Preferred
Experience in enterprise SaaS and/or AdTech
Experience with business intelligence or data visualization products
Experience with telemetry and instrumentation data analysis
Experience using AI tools or agents (e.g., NotebookLM, Gemini) within a research practice
Master's degree in Human-Computer Interaction, Product Design, Cognitive Psychology, or a related field
Benefits
Work with talented, collaborative, and friendly people who love what they do.
We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives.
Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.
Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located
LiveRamp aspires to make it safe and easy for companies to use data effectively.
