Product UX Designer - Aviation Fuel Management

United States

Full-time

Remote

Entry, Mid Level

i6 Group is a market leader in aviation fuel management technology, providing digital solutions that optimise fuel operations for airlines, fuel service providers, and fuel suppliers. They are seeking a talented Product UX Designer to shape the end-to-end user experience of their aviation fuel management solutions, focusing on UX design, research, and behavioural insight.

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Responsibilities

Plan and lead UX research activities including user interviews, workflow analysis, usability testing, and feedback sessions
Synthesize qualitative and quantitative insights to identify user needs, pain points, and opportunities
Validate assumptions early through research and testing to reduce delivery risk
Analyze user behaviour using product analytics tools (e.g. Amplitude) to understand usage patterns, friction points, and drop-offs
Use data and insight to inform design decisions, prioritization, and iteration
Define and track UX success metrics in collaboration with Product and Engineering
Define and maintain user journeys, experience maps, and interaction models that guide product strategy and backlog priorities
Create low- and mid-fidelity wireframes and prototypes to explore and validate solutions before UI execution
Ensure experiences are optimized for clarity, efficiency, and real-world operational use
Continuously evaluate live product experiences using research, analytics, and user feedback
Identify and recommend improvements based on evidence rather than opinion
Stay current on UX research methods, analytics practices, and experience design trends
Partner with Product, Engineering, and QA teams to ensure cohesive and user-centred delivery
Communicate design rationale clearly, facilitating alignment between technical feasibility and customer value
Take accountability for delivering design outputs that maximize customer satisfaction and product usability
Constructively challenge priorities or solutions that compromise user experience or design integrity
Ensure design artefacts are version-controlled, documented, and ready for development handoff
Represent the user in product discussions, ensuring the customer experience remains at the heart of every decision
Communicate design concepts, trade-offs, and rationale to both technical and non-technical stakeholders
Support the Product Manager and Product Owner in ensuring that design delivery aligns with roadmap and strategic objectives
Ensure all designs adhere to brand, accessibility, and data security standards
Protect the confidentiality and integrity of company and customer information at all times
Comply with all company policies, procedures, and time-recording requirements

Qualification

Required

Bachelor's degree in UX Design, Human–Computer Interaction, Interaction Design, or a related field (or equivalent professional experience)
Minimum 2 years' experience in a UX-focused Product Designer or UX Designer role within a software or SaaS environment
Strong portfolio demonstrating UX thinking, including research, journey mapping, problem definition, and validated design outcomes
Proven experience conducting UX research and usability testing
Experience using product analytics tools (Amplitude preferred) to inform and validate UX decisions
Ability to interpret behavioural data and translate insights into design improvements
Proficiency with design and prototyping tools such as Figma
Experience working in Agile teams with Product and Engineering
Strong communication skills, with the ability to explain UX rationale and trade-offs clearly
Empathetic and user-focused mindset
Excellent attention to detail and consistency
Collaborative and proactive approach to cross-functional teamwork
Comfortable working in a fast-paced, evolving environment
Curiosity and a growth mindset - always seeking to improve both process and product

Preferred

Experience using product analytics tools (Amplitude preferred) to inform and validate UX decisions

Benefits

i6 is a provider of a digital fuel management platform to connect stakeholders across all stages of the aircraft refueling process.

Glassdoor

Founded in 2013

Farnborough, Hampshire, GBR

51-200 employees

https://i6.io/

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