Quantitative Support Analyst - Contractor (6 months)

DC, District of Columbia, United States

Full-time, Contract

Onsite

Entry, Mid Level

AnswerLab is the leading UX Research firm in the US, helping brands enhance product experiences through user-centered design. The Quantitative Support Analyst will support the Quant UX Research team by managing data workflows, survey programming, and data preparation, contributing to impactful insights that inform product development.

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Responsibilities

Support the execution of quantitative and mixed-method UX research studies from kickoff to delivery
Program surveys in platforms like Qualtrics, ensuring logic, branding, and data structure integrity
Conduct quality assurance (e.g., peer review) on surveys and reporting deliverables
Monitor survey fielding progress, coordinate with panel vendors, and troubleshoot recruitment or data quality issues
Assist with sales operations by supporting the vendor bidding process
Clean and prepare datasets for analysis, using R and Excel to assist with data wrangling and cleaning
Code open-ended feedback and support synthesis with direction from senior researchers
Contribute to ongoing improvements in operational tools, documentation, and efficiency practices
Help pilot and iterate on operational improvements, including data cleaning workflows, documentation, and AI tool integrations
Communicate clearly with internal teams to support fast-paced project timelines
Perform other research support and project-related tasks as needed

Qualification

Required

2–3 years of academic or professional experience in quantitative research, preferably in a UX, consulting, or agency setting
Familiarity with R, particularly for cleaning, organizing, and summarizing large data sets
Experience programming surveys using Qualtrics or similar platforms (e.g., Alchemer)
Attention to detail and high standards for data accuracy and consistency
A strong interest in UX, research operations, and data-driven problem solving
Openness to using AI tools to assist with tasks like code generation and data restructuring
Excellent organizational skills and ability to manage multiple projects concurrently
Effective written and verbal communication skills
Comfort working independently in a fast-paced, remote work environment aligned with East or West Coast hours
Bachelor's degree in a relevant field (e.g., Psychology, HCI, Market Research, Statistics, Behavioral Science, etc.)