Comcast is a Fortune 50 leader in media and technology, dedicated to driving innovation and creating exceptional entertainment and online experiences. The Specialist 2, User Experience role is responsible for researching customer usability experiences, assessing web design, and enhancing digital delivery channels to improve user experience.
Coordinates and contributes to the experience design for external digital communications and Web sites for the company, including content development, user research, user-centered design processes, project leadership and user experience prototyping and development.
Assists with a variety of web and new media projects for the company and collaborates in special projects for the company where there are additional needs for public web, new media communication and the use of the company's public Web site.
Assists in efforts to expand and enhance the digital delivery channels of the company, improving the user experience for accessing current and future publications, outreach, research, data, special projects, speeches, education materials, multi-media content and other types of communications that support the mission of the company.
Assesses product, user research and design requirements.
Analyzes relevant internal and external sites to determine best practices.
Develops, tests and refines prototypes.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Qualification
Required
Bachelor's Degree
2-5 Years of relevant work experience
User Experience (UX) Research
Qualitative User Research
Design
Preferred
Benefits
Commission under the terms of an applicable plan
Bonus
Best-in-class Benefits
Comcast is a media and technology company that connects millions of people to the moments and experiences that matter most. It is a sub-organization of SkyShowtime.