UI/UX Designer (Remote)

United States

Full-time

Remote

$85K/yr - $95K/yr

Entry, Mid Level

GovCIO is seeking a UI/UX Designer to support the Veterans Readiness & Employment Program. This remote role involves the full UX lifecycle including research, prototyping, and ensuring design compliance with accessibility standards.

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Responsibilities

Design wireframes, mockups, and high-fidelity prototypes using Figma
Build components aligned with the VA.gov design system and Storybook libraries
Support frontend development teams implementing React-based UI features
Translate requirements and user needs into intuitive, scalable interface patterns
Conduct Veteran-centered user research sessions and usability tests
Identify workflow friction and opportunities for improvement using behavioral insights
Document research findings to guide design decisions and backlog prioritization
Validate concepts through iterative testing cycles with diverse user groups
Ensure all UI designs are compliant with WCAG/508 accessibility standards
Maintain and contribute to design system documentation and governance
Produce clear UX artifacts including annotated wireframes, workflow diagrams, and specifications
Ensure consistency, clarity, and version control across design deliverables
Use AI-enabled tools to support workflow analysis, research synthesis, and pattern detection when appropriate
Validate AI-generated recommendations through user testing, accessibility review, and SME feedback
Promote responsible use of AI to enhance project velocity without compromising clarity, accessibility, or trust
Collaborate with product owners, developers, researchers, and SMEs to align design intent
Participate in Agile ceremonies, planning sessions, and design reviews
Clearly articulate design rationale, user needs, and constraints to technical and non-technical stakeholders
Support user story development, estimates, and refinement discussions

Qualification

Required

Bachelor's degree with 2-5 years of relevant UI/UX experience, or commensurate experience
Proficiency in Figma, prototyping, and design system-driven workflows
Experience conducting user research and usability testing
Strong understanding of UX design lifecycle, IA, interaction design, and content structure
Knowledge of Section 508 / WCAG accessibility compliance
Experience working in Agile environments with cross-functional teams
Familiarity with Jira, Confluence, GitHub, or similar tools
Must be a U.S. citizen or authorized to work in the U.S

Preferred

Experience working with the VA or other federal agencies
Familiarity with the VA.gov design system, ecosystem, and content patterns
Experience designing complex transactional workflows (benefits, eligibility, forms)
Experience improving workflows within policy-driven or compliance-heavy systems
Familiarity with AI-enabled research or design tools