User Experience Analyst

Chicago, IL

Full-time

Onsite

$68K/yr - $116K/yr

Entry, Mid Level

Vizient, Inc. is the nation's largest health care performance improvement company, serving a significant portion of acute care providers. The User Experience Analyst will work with the Discovery team to develop agendas for project discovery, facilitate workshops, and document engagements while aligning with organizational goals.

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Responsibilities

Contribute to the design and facilitation of workshops that range from strategy, journey blueprint mapping, persona development, user story development, affinity mapping, brainstorming, idea validation, prioritization, interviews and observations, usability testing, and others.
Facilitate user-facing sessions and workshops, including usability testing, voice of customer (VOC) interviews, internal staff interviews, and observations.
Deliver Discovery artifacts to the project team at the completion of the engagements.
Review and develop Discovery engagement content with the team.
Organizing participants and materials for Discovery engagement.
Observe and participate in interviews with business owners and stakeholders.

Qualification

Required

2 or more years of relevant experience required.
Experience with MS Office Suite including Outlook and MS Teams.
You must be authorized to work in the United States without sponsorship.

Preferred

Relevant degree preferred.
Knowledge of Agile and the software development life cycle (SDLC) highly preferred.
Awareness of Design Thinking concepts is a plus.
Facilitation experience highly preferred.
Experience with online collaboration and white board tools such as Miro a plus.

Benefits

Vizient, Inc., the nation's largest health care performance improvement company, serves more than 50% of the nation's acute care providers, which includes 97% of the nation's academic medical centers, and more than 20% of ambulatory care providers.

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