User Experience Designer

Boston, MA

Full-time

Hybrid

Entry, Mid Level

Fidelity Investments is redefining the financial services industry by putting the customer first and is looking for a User Experience Designer who is passionate about creating approachable investment solutions. The role involves managing design work across multiple product teams, collaborating with user research and product owners, and contributing to a culture of design excellence.

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Responsibilities

Manage the definition of the design work and deliver business outcomes across multiple product teams, with some guidance and coaching
Have an opportunity to work with accomplished, experienced designers across Fidelity and build your skillset as you go
Partner with user research to understand customer problems to tackle
Partner with the product owner to help inform product strategy
Work across the organization to drive consistent customer experiences
Contribute to the culture of the Digital Workplace Experience Chapter Area (user research & UXD)

Qualification

Required

2-5 years of UX or related experience is preferred
Experience working on agile teams delivering value in digital products preferred
An array of design skills, which might include information architecture, prototyping, and familiarity with Design Thinking
Ability to design applications including responsive web and native mobile
Effective communication with business and technology partners
Familiarity with the value of design systems
Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
An unwavering curiosity to ask why
Design brings you happiness
Contribute to the culture of the UXD group
A digital portfolio is required
A degree or certificate in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred