Fifth Third Bank is a leading financial institution dedicated to improving customer experiences. As a User Experience Designer on the Consumer Product Design team, you will shape digital experiences across banking platforms, collaborating with cross-functional teams to deliver user-centered solutions.
Partner with product owners, designers, and researchers to design intuitive, accessible, and engaging experiences across mobile, web, and marketing platforms.
Apply design thinking, story mapping, and iterative design techniques to solve complex user problems.
Create deliverables such as user flows, wireframes, site maps, and interactive prototypes to communicate design intent.
Collaborate with user research to validate concepts and ensure solutions are grounded in customer insights and behavioral data.
Work closely with development teams to ensure high-quality implementation of design solutions.
Advocate for design excellence and share best practices across the team.
Stay curious and invested in understanding our customers, continuously seeking opportunities to improve their banking experience.
Qualification
Required
Bachelor’s degree or certification in UX Design, Interaction Design, Human-Centered Design, or a related field.
2–5 years of experience designing digital products, preferably in consumer-facing applications.
A portfolio showcasing strong UX design skills, including examples of user-centered design processes and outcomes.
Ability to clearly articulate design decisions and rationale, especially when informed by data and research.
Familiarity with agile product development and cross-functional collaboration.
Strong communication skills—both written and verbal—with attention to detail and project ownership.
Experience with design thinking methodologies and a passion for continuous learning.
Proficiency in design and prototyping tools such as Figma, Adobe Creative Suite (Photoshop, Illustrator).
Knowledge of HTML/CSS is a plus.
Understanding of usability, accessibility, and responsive design best practices.
Preferred
Benefits
Comprehensive benefits and differentiated compensation offerings
Participate in an incentive compensation plan
Extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being
Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.
