Mattress Firm is a company dedicated to helping people sleep well and live well. They are seeking a User Experience Designer to create straightforward and enjoyable digital experiences by conducting user research, designing prototypes, and collaborating with stakeholders to improve user satisfaction and meet business goals.
User Research: Conduct interviews, surveys, and usability tests to understand user needs, behaviors, and pain points
Design & Prototyping: Create wireframes, mockups, and interactive prototypes to visualize solutions
Usability Testing: Test designs with users to find issues and validate solutions
Collaboration: Work with developers, product managers, and other stakeholders to implement designs
Iteration & Analysis: Analyze user data and analytics post-launch to make continuous improvements
Design Documentation: Create and help maintain structured design documentation that captures user flows, interaction behavior, and design requirements, ensuring alignment across Product and Engineering and consistency with design system
Complete all required training modules and certifications prior to the due date
Ensure all safety policies and procedures are followed to ensure a safe work environment for all
Communicate professionally with all internal and external contacts
Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation
Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations
Execute Company initiatives and other activities requested by supervisor
Updates job knowledge by participating in educational opportunities
Contributes ideas on ways to optimize or improve the team, the department, and the Company
