Vetegrity is an employee-focused small business supporting the missions of the Intelligence Community and Department of Defense. The User Experience Designer leads user experience planning, design, and development for devices, tools, and systems, while conducting user research, creating visual designs and prototypes, and collaborating with development teams, product owners, customers, and stakeholders.
Support the UX Lead by conducting user research sessions (interviews, usability tests, contextual inquiries) to collect raw behavioral and attitudinal data
Execute discussion guides, screeners, and research protocols as defined by the UX Lead
Observe and document user behaviors, pain points, and patterns during sessions, distinguishing what users say from what they actually do or need
Administer quantitative data collection methods (surveys, card sorting, tree testing) in support of research plans set by the UX Lead
Compile and organize raw research data (notes, session artifacts) into clean, structured formats for UX lead to synthesize
Operate in an agile development environment requiring the delivery of User Experience feedback on a weekly basis
Conduct User Experience research and optimization
Create final visual designs, storyboards, interaction flows, and interface guidelines
Take a user-centered approach in crafting design solutions that meet both user needs and product strategy requirements
Work with Product Owners to rapidly prototype and iterate on multiple design solutions
Review final implementation with front-end developers to insure design standards are followed
Work across teams and communicate effectively with stakeholders within various customer bases to provide inspiration and constructive feedback to other Designers
Leading project life cycle design including interviewing customers, clearly articulating customer requirements to design team, creating visual designs/prototypes, presenting information to customers, and helping solve and clarify questions and problems
Manage several diverse engineering teams in conducting User Experience research and optimization
Qualification
Required
Hands-on experience conducting usability testing, interviews, and/pr contextual inquiry directly with end users
Comfortable assisting research sessions alongside a UX lead
Working knowledge of both qualitative discovery methods (usability testing, contextual inquiry) and quantitative data collection methods (surveys, analytics review, A/B testing, card sorting, tree testing, session observation)
Strong note-taking and data organization skills where they are able to capture and structure raw findings accurately for leadership synthesis and analysis
Reliable, detail-oriented execution of research protocols with minimal need for independent research strategy or stakeholder presentation
Preferred
Experience independently running research studies end-to-end (objective-setting, study design, execution, and synthesis) is a plus
Demonstrated experience is a plus
Comfort operating with ambiguous, evolving requirements typical of mission/IC environments that is able to define research questions when none is handed to them is a plus
Benefits
Medical/Dental/Vision
Flexible PTO Packages with 20+ days of PTO
All Federal Holidays
401k with Employer Match
Profit Sharing
Tuition Reimbursement
Flex Spending Account
Life Insurance
Long Short-Term Disability
Pet Adoption Reimbursement
Annual Physical Fitness/Wellness Allowance
Supplemental Insurance
Employee Referral Program
Performance Incentives
On-The-Spot Rewards
Other company-sponsored perks include after-hours events, logo apparel, holiday parties, and more!
Vetegrity specializes in project management, software development, data center support, network and application security.
