CGI is hiring a User Experience Graduate to join its User Research and Design team within the Government and Justice business area. The role focuses on researching users’ needs and behaviours, analysing evidence and turning findings into actionable insights to help shape accessible, inclusive public services.
As a User Experience Graduate at CGI, you'll play a critical role in uncovering deep insights about users' needs, behaviours, and experiences
Your findings will inform and shape crucial public services
You'll work closely with researchers and designers and others to ensure services are designed with the user at the heart of the process
In this role, you will be responsible for understanding users' needs and behaviours, analysing evidence, and translating findings into actionable insights
Your work will ensure that research activities include diverse user groups to make services accessible and inclusive
Working in our Government and Justice business areas, you will begin your role within User Research / User Centred Design
Qualification
Required
Whatever your degree subject if you're eager to learn , collaborate , and innovate
Minimum 2:2 degree (some roles may require a 2:1 depending on the business unit)
Due to the security clearance requirements of this particular role UK nationality is required
Preferred
Candidates with psychology or other research-intensive degrees may be particularly well-suited for this role
Communication, Interpersonal, and Teamwork Skills
Strong presentation skills
Resilience
Digital Awareness - Basic understanding of digital channels, including the opportunities and limitations they may present
User focus: -Ability to empathise with users and their circumstances, potential barriers and requirements in a digital environment
Design thinking: - A basic understanding of design approaches based on understanding users' needs
Accessibility and inclusive design - Basic awareness that there are accessibility standards and assistive technologies
Agile UX: - Basic understanding that iteration and adaptation will lead your activities, and the importance of taking a minimum viable product (MVP) mindset
Negotiation and compromise - Capacity to balance thorough research with practical project requirements, ensuring both the needs of the business and project objectives are met
Prioritisation skills - Ability to prioritize tasks in a fast-paced environment, ensuring essential tasks are completed first
Digital skills - an awareness of product development cycle
Understanding of User-Centred Design (UCD) or Human-Centred Design (HCD) - Foundational knowledge of UCD or HCD principles is beneficial, with additional training provided as part of the graduate scheme
Awareness of different analysis techniques - Basic awareness of techniques for analysing and interpreting raw data, particularly relevant for user research roles
Benefits
£1000 joining bonus
Matched share scheme
Access to private healthcare
Well-being programmes
Professional training
Competitive pension
Graduate networks
Diversity groups
Social clubs
Structured Early Careers Induction Programme
24/7 e-learning
Opportunities to gain professional certifications
Student Kick-start Initiative, collaborating with other graduates on creative projects
CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services.
