User Experience Research and Design - L1

United States

Full-time

Remote

Entry, Mid Level

Bravo17 LLC is a federal digital services firm focused on improving digital products and services through customer and user experience. The Junior User Experience Researcher/Designer will conduct user research, create user-centered designs, and collaborate with product managers, engineers, UX teammates, and stakeholders to support federal and defense agency products.

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Responsibilities

Assist in conducting user research activities, including user interviews, surveys, quantitative analysis and usability testing
Analyze user data and contribute to the development of survey analysis, user personas, journey maps, and other user-centered artifacts
Support the creation of research reports and presentations
Create wireframes, mockups, and prototypes under the guidance of senior UX designers
Participate in design reviews and critiques
Learn and apply UX best practices to design solutions
No need to be an amazing visual designer, but core understanding of hierarchy, typography, and spatial relationships is important
Collaborate effectively with product managers, engineers, UX teammates and other stakeholders
Communicate design decisions and rationale clearly and concisely
Actively seek opportunities to learn and grow your UX skills
Stay updated on the latest trends and best practices in UX research and design
Take ownership without waiting to be asked
Communicate confidently with senior federal stakeholders
Know how to defend design decisions with data and rationale
Are adaptable when priorities shift
Care deeply about quality and usability, even in complex systems
See ambiguity as an opportunity, not a blocker

Qualification

Required

0-4 years of practical experience in the UX field
Strong understanding of user-centered design principles
Demonstrated proficiency in qualitative and quantitative user research methodologies
Proficiency in design tools such as Figma, with good file setup hygiene and solid prototyping skills
Excellent communication (especially written) and interpersonal skills
Strong problem-solving and analytical skills
Ability to listen and learn quickly, think critically about your own work, and adapt to new challenges
Portfolio demonstrating hands-on experience applying UX principles
Secret Required (or willingness to apply for Secret)

Preferred

Masters degree in Human-Computer Interaction (HCI) strongly preferred

Benefits

Health and welfare benefits
Flexible ways of working
Generous time off policies including vacation/PTO, sick leave, and parental leave
Day-to-day remote work

BRAVO17 is a digital consultancy founded to do system design, development and optimization for federal agencies with a focus on superior, measurable UX outcomes for its clients.

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