FanDuel is a premier mobile gaming company in the United States, seeking a talented User Experience Researcher to join their Atlanta team. This role involves applying user-centered design principles, conducting user research, and providing actionable insights to enhance products and user experience.
Successfully plan, organize, and conduct unmoderated and moderated user research sessions.
Collaborate with diverse stakeholder groups to craft a research plan that meets project objectives in an efficient and cost-effective manner.
Simultaneously manage multiple research projects across the various stages of the research process.
Provide user-centered feedback on designs, ensuring alignment with user needs across multiple platforms and devices.
Master the intricacies of the product, including relevant user journeys, challenges, and needs.
Gain a strong understanding of the FanDuel business landscape, its goals, and strategic priorities.
Identify areas for product enhancement and provide well-researched recommendations for potential solutions.
Serve as the subject matter expert on research methodology and confidently match research methods to project objectives.
Begin integrating analytics and experimentation data into research planning and reporting, leveraging support as needed to expand capabilities.
Proactively suggest and conduct research initiatives that directly target product priorities and address gaps in user knowledge.
Ensure findings are effectively translated into actionable recommendations for the product team.
Qualification
Required
Minimum of 2+ years of previous experience as a UX Researcher
Strong knowledge of user-centered design principles and their application across diverse platforms
Demonstrated ability to connect research insights to product development and business goals
Experience with both qualitative and quantitative research methodologies, including usability testing, moderated interviews, surveys, data synthesis, and analytics integration
Strong organizational skills, with the ability to plan and execute user research independently or as part of a team and balancing multiple projects & priorities
Excellent communication and presentation skills to convey insights and recommendations clearly and persuasively
Familiarity with research tools and platforms used for unmoderated and moderated testing
Analytical mindset and a proactive approach to identifying and addressing user pain points
Preferred
Previous experience working with digital products and services in a fast-paced and dynamic environment
Knowledge of Sportsbook, Casino, Horse Racing, and/or Fantasy Sports industries
Benefits
Medical, vision, and dental insurance
Life insurance
Disability insurance
A 401(k) matching program
Paid personal time off
14 paid company holidays
Paid sick time
FanDuel is a gaming company that offers sportsbook, daily fantasy sports, horse racing, and online casino games.
