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Arthrex
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October 29, 2025
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User Experience Researcher

Naples, FL
Full-time
Onsite
Entry, Mid Level
Arthrex is a company focused on innovative medical device solutions, and they are seeking a User Experience Researcher to enhance product design through user-centered research. The role involves collaborating with cross-functional teams to conduct research, synthesize data, and translate findings into actionable design insights.
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Responsibilities

  • Work with UX designers, product managers, developers, and business stakeholders to prioritize research opportunities in a fast-paced, rapidly changing environment.
  • Design and conduct early stage design and product definition activities, including research, interviews, personas, workshops, and focus groups.
  • Contribute to building the UX research process, from participant recruiting, screening, scheduling and writing usability test plans.
  • Perform the role of validating design concepts and product ideas with customers and gathering actionable feedback on user needs and usability.
  • Participate in collaborative sessions with UX designers to translate research results into personas, prototypes, usage scenarios, and workflows.
  • Establish research strategies and conduct studies using a variety of qualitative and quantitative methods.
  • Communicate research findings to assorted audiences through written reports and oral presentations.

Qualification

Required

  • Bachelor of Science degree in Human Computer Interaction Design, Human Interaction Design, other Design or equivalent job experience required
  • 2+ years of relevant work experience, including knowledge of a wide range of UX research methods and techniques including multi-screen UX research required
  • Experience with data-driven user research, user personas, observation and analysis, story mapping, wireframes, and task flows required
  • Strong command of quantitative, behavioral analysis and statistics.
  • Knowledge of all aspects of user experience research with a particular strength in integrating user research into product designs and design practices.
  • Knowledge of human factors, user-centered design processes, interaction design guidelines, methodologies, industry standards and trends, and usability testing methods.
  • Excellent communication, presentation, interpersonal and analytical skills.
  • The ability to manage ambiguity, work autonomously and multi-task in a fast paced environment.
  • Strong knowledge of optimal workshop, usertesting.com, userzoom, axure, and invision.

Preferred

  • Advanced degree(s) a plus
  • Experience working in the medical industry a plus
  • Experience working in an Agile environment a plus

Benefits

  • Medical, Dental and Vision Insurance
  • Company-Provided Life Insurance
  • Voluntary Life Insurance
  • Flexible Spending Account (FSA)
  • Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
  • Matching 401(k) Retirement Plan
  • Annual Bonus
  • Wellness Incentive Program
  • Free Onsite Medical Clinics
  • Free Onsite Lunch
  • Tuition Reimbursement Program
  • Trip of a Lifetime
  • Paid Parental Leave
  • Paid Time Off
  • Volunteer PTO
  • Employee Assistance Provider (EAP)
Arthrex is a global medical device company and leader in new product development and medical education in orthopedics.
Glassdoor
4.0
Founded in 1981
Naples, Florida, USA
1001-5000 employees
https://www.arthrex.com/