Strata Decision Technology is a company focused on collaboration and continuous growth, seeking a User Experience Researcher to enhance decision-making for leading hospitals, universities, and financial institutions. The role involves conducting research to understand user needs and advocating for those needs in product development.
Conduct generative and evaluative research to uncover user needs, behaviors, and motivations, guiding the product team through all stages of product development
Be the voice of the user in cross-functional team discussions, advocating for user needs while balancing business objectives and constraints
Help foster a user-centric culture by refining unclear questions into clear research opportunities, sharing insights across teams, and ensuring those insights help shape product decisions from discovery through launch
Feel comfortable sharing your expertise, offering research advice in group settings, and be growing into a trusted research partner to your stakeholders and team members
Fearlessly dig into existing research and new research you generate to understand our users' needs
Contribute to problem discovery activities, with your design and product manager peers, while learning how to refine ambiguous questions into clearer goals
Do all the research things: Create research plans, coordinate recruitment, talk to our users, share relevant insights with stakeholders, connect insights across studies and teams, with support from senior researchers
Become an expert in our research repository and help maintain it so our product teams have a source of truth to influence their decisions
Constantly learn from those around you
Ask tough questions, identify assumptions, discuss new ideas, and remain open to opposing viewpoints
Actively contribute to the growth and development of the research function
Show initiative in end-to-end ownership of research studies, while seeking feedback and guidance from senior team members as you stretch into strategic work
Brainstorm research questions with other research team members
Work with your product manager and design partners to uncover where there are gaps in knowledge that you can contribute to
Review findings and recommendations with your design partner
Geek out over the latest trends in research and actively share your learnings with the team to spark discussion
Guide your team through the pros and cons of your research plan and questions along with your decision-making process
Try and get the fastest time on the latest NYT Pips game and share in Slack with pride
Qualification
Required
Relevant research experience within an agile team; SaaS, finance, or healthcare experience highly preferred
Demonstrated ability to effectively respond to both clear and ambiguous research requests by using the most suitable research methodology and deliver data backed insights
Strong understanding of how to adapt processes and approach based on project constraints
Demonstrated ability to deliver actionable recommendations and next steps through clear and concise research reports
Strong organizational skills, taking initiative to manage and prioritize your workload, and independently drive projects forward.
A body of past work that showcases strong core research skills including generative research, evaluative research, analysis, and generating actionable insights
Experience with quantitative research and familiarity with metrics/analytics tooling is a plus
Preferred
Benefits
Discretionary variable pay programs based on role
Comprehensive benefits package
Retirement benefits
Health and welfare benefits
Paid time off
Parental leave
Life and accident insurance
Other voluntary and well-being benefits
Strata Decision Technology offers financial analytics, business intelligence, and decision support services for the healthcare industry.
