The University of Illinois Urbana-Champaign Library is seeking a User Experience (UX) and Content Specialist to enhance user experiences in both physical and digital environments. The role involves managing web content, collaborating with various teams, and providing training to library staff on best practices for web content creation and digital accessibility.
Maintains and manages the University Library web presence to ensure consistent and up-to-date experience for all users.
Confers and collaborate with clients such as content creators and IT Web Team to keep content current and identify missing, duplicate, or outdated content, create new content, sites, or pages.
Develops or edits visual media or graphic elements of publications or web pages by addressing web maintenance issues such as regular content audits, media migration, resolving broken links, removing outdated content, and maintaining web-based information authenticity.
Contribute, as part of a team, to the University Library web strategy, ensuring a user-focused, universally designed, and intuitive experience that captures and showcases our collections, services, spaces, and expertise.
Assist the UX and Web Strategy Coordinator addressing web-related tickets and requests from stakeholders as well as developing new web designs and identifying new dynamic web components.
Maintain, manage, and revise web related documents, such as policies and procedures, as assigned.
Develop and present training for Library staff detailing best practices for web content creation and digital accessibility, with an emphasis on optimizing content creation in WordPress, the University Library’s content management system.
Establish mechanisms for ongoing engagement in WordPress development and communities of practice, ensuring continual growth in personal knowledge and expertise.
Perform additional duties related to the web environment to further the mission of the Library as assigned by the UX and Web Strategy Coordinator.
Qualification
Required
Bachelor’s degree in public relations, advertising, communications, or a related field.
One (1) year (12 months) of professional work experience in communications, promotions, public relations, advertising, or event planning.
Preferred
At least one (1) year (12 months) of professional work experience in a library environment.
Professional experience creating and managing content in WordPress.
Experience producing and delivering training materials.
Knowledge of UX/UI, search engine optimization, or graphic design methods and standards.
Experience with designing/developing multimedia content.
Benefits
The University of Illinois offers a very competitive benefits portfolio, depending on the position.
The University of Illinois Urbana-Champaign is dedicated to building upon its tradition of excellence in education, research, public engagement and economic development.
