Delta Air Lines is committed to shaping cohesive digital journeys through its Digital Experience Team. They are seeking a User Experience (UX) Designer to create intuitive and impactful digital experiences for customer and employee platforms, focusing on user-centered design and collaboration with cross-functional teams.
Design user-centered experiences with a focus on interaction design, information architecture, and end-to-end user flows
Translate user research findings, requirements, and constraints into user flows, journey maps, wireframes, and low- to mid-fidelity prototypes
Define and document experience structure, including navigation models, task flows, and content hierarchies
Collaborate with product managers, engineers, researchers, content designers, and visual designers to iterate on solutions and ensure feasibility
Apply established UX patterns and design system components to ensure consistency, accessibility, and usability
Participate in usability testing, design critiques, and iterative refinement based on feedback and findings
Support inclusive and accessible design practices in day-to-day work
Qualification
Required
2–4 years of experience designing digital experiences for web and/or mobile application products
Portfolio demonstrating foundational UX skills, including interaction design, user flows, and problem-solving
Understanding of user-centered design principles, usability heuristics, and basic accessibility standards
Experience creating wireframes, flows, and prototypes using tools such as Figma
Ability to clearly explain design decisions and incorporate feedback constructively
Strong collaboration and communication skills within cross-functional teams
Experience working in iterative or Agile product development environments
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States
Preferred
Degree in Human-Computer Interaction, Design, Psychology, or a related field
Exposure to user research methods such as usability testing, interviews, or surveys
Familiarity with design systems and component-based design
Experience contributing to complex or multi-step digital workflows
Benefits
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
