O'Reilly Technology Services, Inc. is hiring a User Experience (UX) Designer I to design visual and user experience elements for websites and cross-platform apps. The role applies UX design principles, business and product strategy, and research and feedback to support digital product development.
Develop draft website maps, application models, and image or page templates for review by more senior colleagues in order to meet user needs, industry standards, and/or project goals
Support channel management by analyzing best practices through competitive benchmarking, customer insights, A/B testing, feedback from cross-functional partners, and site feature/functionality enhancement
Research and interpret data, trends, and benchmarks relevant to digital products/services design
Contribute to the planning, designing, construction, testing, communication, and evaluation of prototype development projects
Support the implementation of differentiating customer experience initiatives, tools, and processes, including customer experience testing
Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them
Collate and analyze data using preset tools, methods, and formats. Involves working independently
Contribute to the understanding of customer segments, trends, needs, and expectations by reporting and providing feedback on client interactions
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media
Qualification
Required
Develops and implements website structure and content
Directs user behavior by providing accessibility and desirability in the interaction with a product
Designs and builds web pages, including layout, content production, editing, and graphic design
Analyzes and researches customer and market conditions and facts in order to develop a full and comprehensive understanding of the customer and its market to enable maximum returns
Produces design concepts and visualizes them, oversees design changes and improvements, integrates technical and visual solutions into a concept and assists with prototype development
Uses systems and software to design and build user interfaces for computer applications
Demonstrates a change mindset as well as plans, executes and monitors activities during times of change whilst keeping performance levels up
Works with guidelines and processes in place for producing marketing content
Uses presentation software to create digital presentations
Bachelor's Degree or Equivalent Level
Sound experience and understanding of straightforward procedures or systems (7 to 12 months)
Very limited (0 to 3 months)
Preferred
Benefits
Paid Time Off
Stock Purchase Plan
401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance
Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto parts is a specialty retailer of automotive aftermarket parts, tools, supplies, equipment and accessories.
