Cox Automotive is the world’s largest automotive services and technology provider, and they are seeking a UX Architect II to join their team. In this role, you will be responsible for planning and guiding the overall UX design across digital platforms, collaborating with various teams to create a cohesive product ecosystem.
You'll plan, design and guide the overall UX interaction design implementation across digital platforms to ensure a usable, familiar and successful experience.
You'll collaborate across other UX organizations and guide interaction designers to create complementary products that form a true ecosystem.
Developing a deep understanding of our customers and business needs by participating in user research activities, including persona development/evangelism, heuristic evaluation and usability reviews.
Assessing existing information architecture, content and design on an ongoing basis to identify experience gaps and contradictions.
Creating user stories and flow diagrams, plus defining information hierarchies.
Protecting the consistency of the overall user interface and ensure that individual components can be extended and reused.
Collaborate with technical teams to determine data accessibility and understand technology constraints/advantages for the design structure.
Examine web analytics to inform overall UX design strategy.
Help facilitate the visual design and content of reusable components and the design system.
Identify research-based opportunities to create business value and improve UX.
Champion user needs and product usability while balancing business and technical constraints.
Articulate rationale behind decisions and how to prioritize interface features.
Identify tools, templates and techniques that evolve existing processes.
Qualification
Required
A bachelor's degree in a related discipline and 2 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years of experience, or 6 years of experience in a related field.
A strong knowledge of user-centered design methods, techniques and principles.
Experience working with teams on large-scale, long-term projects.
Experience with group facilitation.
Experience in designing for mobile devices, including responsive design.
Excellent oral, written and verbal communication skills, as well as interpersonal skills.
Proficiency with Axure, Figma and Microsoft Office applications.
Strong analytical and problem-solving skills.
The ability to lead and influence without direct authority.
The ability to establish UX methodology, processes, estimates and deliverables.
The ability to work on multiple projects with competing priorities simultaneously.
The ability to make intuitive leaps to hypothesize design solutions.
The ability to understand the big picture along with expert attention to fine detail.
The ability to deal with ambiguity and to convincingly articulate ideas and rationale.
The ability to work across multiple internal business units and companies.
The ability to work both solo and within a team.
Preferred
Benefits
A competitive salary and top-notch bonus/incentive plans.
Professional development and continuing education opportunities.
The chance to work with fascinating, cutting-edge platforms.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
The flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations.
Seven paid holidays throughout the calendar year.
Up to 160 hours of paid wellness annually for their own wellness or that of family members.
Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Cox Automotive is the world’s largest automotive services and technology provider.