Ford Motor Company is a global leader in mobility and technology, seeking to redefine the transportation landscape. As a UX Designer, you will tackle customer problems using design thinking techniques, create innovative user experiences, and advocate for customer-centric design within a corporate environment.
Analyze customer behaviors, identify opportunities to solve problems, and create cohesive, best-in-class experiences to our most challenging and high impact areas.
Contribute to the architecture of near and long term user experience visions for features and product lines across applicable devices and locales.
Create frameworks, conceptual diagrams, user flows, wireframes, detailed visual mockups, and prototypes to communicate high-level design strategies.
Responsibly and effectively advocate for the customer in a corporate environment; fostering a shared understanding of the customer centric intersection between design, technology and business.
Present to business, design, and executive-level leadership and support your design rationale using quantitative data and site metrics, customer feedback, and usability findings.
Designs lean, iterative, and development-ready solutions that can scale for the future, but understands the technology constraints of the now.
Thinks deeply about the user experience balanced with business goals to advise their designs.
Collaborate with the product team (Product Designers, Project Manager, Software Engineers) through the user-centered design process with collaborative workshops for discovery and ideation.
Engage and encourage the product organization about our customers' experiences through powerful story-telling with the human-centered design process, research insights, and customer journeys.
Qualification
Required
Bachelor’s Degree in UX/Interaction/Product Designer/Visual Design working across a breadth of digital media or a combination of education and equivalent experience
1+ years of UX experience in an Enterprise, ecommerce, or online mobile retail environment
1+ years of experience working with agile software development teams and design software such as Sketch, Figma, and Adobe Creative Suite
Portfolio of work demonstrating ability to create customer experiences across a range of touch-points as well as proficiency in UI and interaction design with case studies
Preferred
Master’s degree in UX/Interaction/Product Designer/Visual Design working across a breadth of digital media or a combination of education and equivalent experience
Experience conducting discovery and user validation interviews
Experience crafting full-service consumer and business applications
Expert visual design acumen demonstrated through owning product design end-to-end.
Ability to create interactive experiences with prototyping software or by hand.
Exposure to paired programming and Agile/Lean methodologies
Understanding of modern front-end technologies and frameworks
Experience designing e-commerce experiences; bonus points in designing for global markets!
Desire to thrive in a fast-moving environment!
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
