ModMed is a company focused on modernizing the healthcare experience through innovative software solutions. They are seeking a UX Designer to improve user experiences for their RCM and Practice Management product teams, ensuring usability, accessibility, and satisfaction in the design process.
Leads the design function for projects from ideation through validation
Leads the design of multiple concurrent projects
Ensures that accessibility is addressed in designs and experiences
Creates user flows, journey maps, mockups, and prototypes that effectively communicate design intent and feature functionality
Collaborates with cross-functional teams such as product management, engineering, client success, and internal SMEs to define project requirements and create design solutions
Conducts user interviews and usability tests to inform design decisions
Effectively communicates design decisions through written and verbal means to all levels of stakeholders
Translates complex technical concepts into simple language
Contributes to design systems to streamline development processes
Uses a research repository to organize insights across personas, problems, and products
Defines and analyzes behavioral metrics to track user interactions and measure design success
Validates implemented features through user acceptance testing to ensure they meet design specifications and usability standards
Uses AI as a companion to ideate, collaborate and design
Qualification
Required
Bachelor's degree in Human Computer Interaction, User Experience Design, or equivalent work experience
2-4 years of experience in designing software interfaces for complex enterprise software (both web and mobile devices)
Strong understanding of human computer interaction principles
Strong understanding of accessibility standards and how to validate the guidelines
Proficiency in creating wireframes, prototypes, and high-fidelity designs using Figma and Figma Make
Excellent communication skills, both written and verbal
Experience conducting user research, including writing effective recruitment scripts, moderating user interviews, and analyzing user data
Familiarity with Agile/Scrum methodologies
Familiarity with using AI as a tool for better efficiency of time management
Ability to work three days per week in our Boca Raton, FL headquarters
Preferred
Benefits
Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs
Company paid Life and Disability benefits
Flexible Spending Account, and Employee Assistance Programs
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
Hybrid office-based roles and remote availability for some roles
Weekly catered breakfast and lunch
Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
Specialty-specific healthcare SaaS solutions including AI-Powered EHRs, Practice Management, Analytics, RCM, Patient Engagement, Payments
