UX Designer

United States

Full-time

Remote

Entry Level

Penn Foster Group is transforming online learning through accessible education and training platforms. The User Experience Designer will create intuitive, engaging, and accessible digital learning experiences by applying user-centered design, research, prototyping, and collaboration across product, education, and engineering teams.

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Responsibilities

Apply design and systems thinking to define problems, develop hypotheses, synthesize research, and identify experience principles that guide design decisions
Help plan and facilitate workshops, co-creation sessions, and collaborative activities that support ideation, alignment, and shared understanding
Communicate design concepts through sketches, wireframes, prototypes, and presentations
Gather and incorporate feedback from users, stakeholders, and cross-functional partners to improve solutions
Partner with engineering to develop design specifications, assess feasibility, support sprint planning, and perform design quality reviews
Help execute and evolve a cohesive UX vision across multiple channels and products, ensuring experiences are consistent, scalable, and user-centered
Stay current with UX tools, methods, technologies, trends, and best practices
Adapt to changing project requirements and organizational priorities while maintaining a strong focus on user needs

Qualification

Required

* Experience applying user-centered design principles to create intuitive, engaging, and accessible digital experiences for diverse audiences
* Familiarity with research and data-driven design, including analyzing user or learner feedback and using insights to inform design decisions
* Understanding of learning management systems, content management systems, structured content, and core technology concepts such as APIs, databases, and dynamic systems
* Proficiency with Figma and Adobe Creative Suite
* A strong foundation in color, typography, layout, composition, prototyping, and scalable design systems
* Familiarity with Jira and Confluence
* Strong collaboration and communication skills, including the ability to explain complex design concepts clearly
* Experience documenting interaction designs, including user flows, states, and edge cases, and supporting accurate implementation by engineering teams
* A collaborative, curious, and adaptable approach to problem-solving
* Bachelor's degree in design or a related field, or equivalent experience
* A portfolio demonstrating applied experience in modern UX and digital product design
* One to two years of experience in digital product design and cross-functional collaboration
* Experience creating prototypes and using research or data to inform design decisions and iterations
* **U.S. Work Location Requirement:** All employees must reside in and perform work within the United States. We do not support international remote work arrangements for this role
* **Travel Expectations:** While this is a remote position, occasional travel may be required for team meetings, company events, conferences, summits, and similar activities. Candidates must be willing and able to travel as needed

Preferred

Benefits

Medical insurance
Dental insurance
Vision insurance
Flexible spending
Generous paid time off
Sponsored volunteer opportunities
401K with a company match
Free access to our online programs
Remote position

At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms.

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