Sun Life Financial is looking for a UX Designer to join their Experience Design team. The role involves collaborating with cross-functional teams to create user-centered digital product experiences, conducting usability testing, and analyzing user data to inform design decisions.
Create best-in class digital product experiences based on client, business and technical inputs creating desirable and consistent journeys for users across multiple platforms, devices and channels
Develop new concepts, storyboards, screen flows, and interactive prototypes to clearly articulate solutions
Collaborate with UX writers, UX designers, journey designers and researchers to refine design concepts
Conduct concept and usability testing to iteratively validate and improve design solutions and ensure usability standards are met
Analyze user data and research findings to inform and validate design decisions
Conduct market scans to identify trends and best practices in digital product design
Actively collaborate as part of a cross-functional agile team to ensure designs are feasible and implemented accurately
Assist in monitoring user experience metrics and analytics relevant to the team’s work
Qualification
Required
2-5 years of experience in user-centered digital product and experience is required
Possesses strong digital product design and UI capabilities and is motivated to help shape and enhance a growing digital design practice
University degree or equivalent certification in User Experience, Interaction Design or a related field, or relevant work experience
UX portfolio demonstrating impactful customer experiences, including experience developing digital products from initial concept through to implementation
Knowledge of user research methods such as A/B concept and usability testing and ability to interpret and synthesize findings
Proficiency with current design and collaboration tools such as Figma, Jira, etc
Ability to work efficiently and adapt quickly in a fast-paced environment
Strong verbal and written communication skills with the ability to articulate the value of design choices to key stakeholders
Strong presentation skills, with an ability to advocate for user needs based on qualitative feedback and quantitative data
Knowledge of AI-powered design tools and their strategic application within UX design processes
Familiarity working with design systems that consistently scale across platforms
Knowledge of accessibility standards (e.g., AODA, WCAG) and inclusive design practices
Preferred
Experience working in agile methodology
Experience in the health services industry is considered an asset
Benefits
Competitive salary and bonus structure influenced by market range data.
Flexible Benefits from the day you join to meet the needs of you and your family.
Pension, stock and savings programs to help build and enhance your future financial security.
Sun Life is a leading financial services organization dedicated to helping people achieve lifetime financial security and live healthier lives.
