Waystar is a company that simplifies healthcare payments through innovative technology and client support. The UX Designer II will work closely with Product Managers and Engineering to create user-centered design solutions, develop wireframes, and own design projects within assigned product areas.
Working closely with Product Managers to transform business goals into actionable UX/UI business requirements in line with a user-centered design philosophy
Collaborating with Product and Engineering to vet and refine UX/UI requirements
Using UX/UI business requirements to develop conceptual wireframes and process flows
Creating high-fidelity interactive prototypes when needed (for user testing, communicating requirements, etc)
Fully owning design projects within an assigned product area
Maintaining in-depth familiarity of features and value of the products within assigned product area
Participating in site visits, interviews, and surveys to develop a thorough understanding of our users
Using advanced behavioral metrics techniques to find opportunities for improvement
Providing UX subject matter expertise within their design pod
Providing design and process guidance to help other departments wherever needed
Qualification
Required
2+ years of experience designing business software UX
Familiarity with emerging technologies, including AI tools
Bachelor's degree in HCI, Interaction Design, Graphic Design, a related field, or possessing equivalent experience
Intermediate knowledge of front-end technologies used to implement designs (HTML, CSS, etc.)
Natural ability to create and grow relationships between teams and across departments
Portfolio demonstrating design capabilities and track record of quantifiable results from past projects
Excellent heuristic usability analysis skills
Strong requirements-gathering and business analysis skills
Strong visual, verbal, and written communication skills
Ability to work in a fast-paced environment - quickly and iteratively, delivering on time
Excellent organizational skills and attention to detail
Motivated by solving complex problems
Preferred
Benefits
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
