UX Designer - Remote

Raleigh, NC

Full-time

Remote

Entry, Mid Level

Veradigm is an integrated data systems and services company focused on transforming healthcare through data-driven solutions. The UX Designer will play a crucial role in delivering customer insights to improve products for healthcare practices, collaborating with various teams to ensure user needs are met.

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Responsibilities

Collaborate with design, program management, customer-facing teams, and other stakeholders to help identify and prioritize the most critical research questions guided by customer needs and business objectives
Work with stakeholders to establish clear metrics for measuring success and track those metrics over time
Manage recruiting, scheduling, compensation and other logistics for research studies
Plan and execute research using a variety of methods such as surveys, field research, interviews, concept testing, diary studies, usability testing (remote and in-person), etc
Partner with product designers and product managers to validate and test design prototypes
Analyze research data and create actionable insights and recommendations for the team and company to deliver continual customer experience improvements
Review and integrate analytics data to bring a holistic view to overall research insights
Share research findings to all levels of the organization through a variety of creative formats (insight decks, videos, etc.) to help our organization maintain a deep understanding and empathy for our customers
Advocate for the voice of the customer throughout the organization

Qualification

Required

Bachelor's or Master’s Degree in a relevant discipline or equivalent Technical / Business experience required

Preferred

2-4 years relevant work experience

Benefits

Holidays
Vacation
Medical
Dental
Vision insurance
Company paid life insurance
Retirement savings

Veradigm is an integrated data systems and services company that combines data-driven clinical insights with actionable tools to help healthcare stakeholders improve the quality, efficiency, and value of healthcare delivery—these stakeholders include biopharma, health plans, healthcare providers, network partners, and most importantly, the patients they serve.

Glassdoor

Founded in 1986

Chicago, Illinois, USA

1001-5000 employees

https://veradigm.com

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