Lyft is hiring a UX Researcher to conduct research across key product areas and generate actionable insights that inform product innovation and design improvements. The role partners with data scientists and cross-functional teams to shape product direction and communicate research findings across the company.
Design and conduct studies across key product areas, utilizing methods such as ethnographic/field research, surveys, concept testing, usability testing, and any other methods you find impactful
Partner with our data scientists to provide qualitative context for their quantitative insights
Review, analyze, and communicate mixed methods data to generate tactical and strategic insights, as well as actionable recommendations that drive product innovation and design improvements for users
Find creative and compelling ways to generate, present, and evangelize results and recommendations throughout the company, in order to help cultivate a highly informed, more effective, and more empathetic organization
Work with cross-functional partners to shape product direction based on research findings and follow-up with partners about implementation to understand how findings are being used
Qualification
Required
Master's degree or foreign equivalent in psychology, data analysis, statistics, or related field
1 year of experience in job offered, data analysis, or related occupation
Experience with research and statistical analysis
Experience conducting qualitative and quantitative research
Experience analyzing data surveys, experimental studies, content analysis, and correlational research
Preferred
Benefits
Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off
In addition to 12 observed holidays, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Hybrid schedule: work in the office 3 days per week on Mondays, Wednesdays, and Thursdays
Hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year
Lyft is a ride-hailing service offering car rentals, bike, and scooter-sharing through its mobile app for convenient transportation.
