Modus is a collaborative digital agency that designs, builds, and markets digital products and experiences. They are seeking an enthusiastic and curious UX Researcher to join their growing User Experience team, where the role involves gathering insights to inform product strategy and developing internal research processes.
This role is part of a growing team within a growing digital consultancy. It requires you to be both an exceptional research practitioner and to help shape the way our research operations grow with the business. You’ll work across multiple clients and projects, helping teams gather insights that inform product strategy. You will bring the teams along on the journey of your discoveries and formulate your findings for presentation to our clients.
In addition to the value you will bring to our clients during project work, you will also play a role in developing and codifying our internal research processes and driving customer understanding for Modus marketing efforts.
Qualification
Required
Demonstrated experience with research at every step of the product development cycle, informing both strategic and tactical decisions
Strong knowledge of both qualitative and quantitative research methods and how to combine them
Experience in conducting research in a fast-paced/agile environment
Prior experience with analytic tracking techniques to drive an iterative approach to continuous improvement
Experience wowing clients in an agency setting
2+ years of hands-on experience with a variety of qualitative and quantitative research techniques, along with the knowledge of when and why to apply them
Broad experience with both generative and evaluative methods
Able to show how your work has had a substantial impact
Experience with end-to-end research projects; from defining goals and objectives, recruiting, developing scripts or interview guides, conducting interviews, analyzing results, and sharing insights with stakeholders
Experience establishing and analyzing UX metrics
Ability to connect your research back to key strategic business objectives
Demonstrated storytelling skills that turn raw data into information that guides decision-making
Preferred
Benefits
Premium health care plans
401k matching
Flexible work schedules
Training courses and certifications
The opportunity to work with the latest technologies
Creative and fun team building events that embrace a worldwide remote company culture
We’re a strategic consultancy that designs, builds, and markets digital products and experiences that people love.
