Vertafore is a leading technology company advancing the insurance industry through innovative software solutions. As a UX Researcher, you will enhance user experiences for insurance providers and consumers by collaborating with cross-functional teams to conduct user-centered research and advocate for user needs.
Foster a deep understanding of our customers and our industry
Collaborate with Product Design, Product and Development to identify and prioritize research opportunities
Plan and execute various types of user-centered research, including but not limited to concept-testing, competitor analysis, contextual inquiry/observations, surveys, interviews and usability testing
Communicate results, translating findings into actionable recommendations, advocating for the users in implementation
Advocate research findings to diverse audiences through written and oral presentations
Actively participate in design studios, design critiques and other design ideation activities
Build amicable, productive, trusting relationships with partners and team members
Qualification
Required
You have 2+ years of professional experience doing user research
Your wealth of expertise is demonstrated by a compelling portfolio that showcases your research, facilitation and presentation skills
You demonstrate strong oral and written communication skills, including presentation skills and an ability to persuasively articulate design rationale
You have experience in working in an agile development process
You have experience with design systems and interaction patterns
You have demonstrated proficiency in various research methodologies, such as survey design, in-person and remote facilitation, and contextual inquiries
You are a collaborator across teams, including Product Design, and Development
You have a compelling portfolio that showcases your problem framing, research, problem solving, and visualization skills
You have experience in research tools and familiarity with Figma, Sketch, Adobe Creative Cloud, Axure RP, or other similar design tools
Preferred
Benefits
Bonus
Vertafore offers software and essential information to address business challenges within the insurance industry.
