1985 Douglas Drive North, Golden Valley, MN, 55422, US
Full-time
Hybrid
$79K/yr - $134K/yr
Entry Level
Resideo is a global manufacturer and distributor of technology-driven solutions that enhance home and business comfort and security. They are seeking a User Experience Researcher to conduct qualitative and quantitative user research, focusing on software and app experiences, while collaborating with cross-functional teams to generate actionable insights.
Work cross‑functionally across design, product management, engineering, and marketing to understand gaps and needs, and plan and execute user research that generates useful insights
Develop an informed view of our customers and end users and their experiences
Help our product design, engineering and business teams explore new opportunities, evaluate current products, and further unlock the potential of our existing software and app-based experiences
Organize and execute research projects using a variety of lab‑based and field research methods, with an emphasis on evaluative studies such as usability tests, concept validation, and iterative product assessments
Facilitate workshops and moderate user research / evaluation, particularly hands‑on testing of software and app prototypes
Create, maintain, and update tools that leverage insights (personas, experience maps, service design blueprints, and similar) for use in product and design discussions
Collaborate cross‑functionally to turn research and testing findings into clear, actionable insights
Execute toward a holistic end-to-end user experience approach that extends beyond the product and software use
Qualification
Required
Experience in human factors, cognitive psychology, human-computer interaction, user experience design, or a related field
2 years of relevant work experience in user research and usability testing
Demonstrated communication and presentation skills, with the ability to clearly convey complex insights to non-technical
Proven ability to collaborate effectively across teams and functions
Preferred
Experience conducting evaluative research for software or digital products using a variety of methods, and interpreting findings through the lens of UX, HCI, and social science
Experience conducting generative research projects, from defining key research questions and participant screeners through actionable findings and concept-generation workshops with cross-functional teams
Experience with qualitative research analysis and synthesis methods such as affinity mapping and thematic analysis, with an emphasis on evidence-based insights
Ability to translate research findings into actionable insights by collaborating with cross-functional teams to identify recommendations, priorities, and design direction
Experience collaborating with product managers, designers, engineers, sales, support, and other partners
Experience moderating workshops and facilitating user research and evaluation sessions
Experience working with external research vendors
Experience with project planning, scoping, and execution in a phase-gate and/or agile environment
Benefits
Life and health insurance
Life assistance program
Accidental death and dismemberment insurance
Disability insurance
401k Plan
Vacation & holidays
At Resideo, we help you protect what matters most by creating technology and smart solutions that integrate seamlessly into your life.
