Tinder is a leading social app that connects users through shared interests. The Staff UX Researcher will lead complex research initiatives and collaborate with cross-functional teams to deliver insights that drive product decisions and enhance user experiences.
Collaborate with UX Researchers, Product Designers, Product Managers, and Data Scientists to define research objectives, plan studies, and execute research initiatives
Conduct primary and secondary research using qualitative and quantitative methodologies such as usability testing, user interviews, surveys, and more to improve the adoption, usability and enjoyment of Tinder experiences
Partner with cross-pillar and cross-functional teams to identify research needs and evaluate research topics, critically analyzing and optimizing research frameworks to ensure effective study design
Translate user insights into actionable recommendations that inform product strategy and design improvements
Advocate and spread empathy for the user by communicating research findings through written reports, creative artifacts, storytelling, and presentations tailored to diverse audiences
Support iterative testing of design solutions to ensure alignment with top user needs
Develop a deep understanding of your craft by owning key aspects of the research process, such as test setup, data collection, analysis, and reporting, while starting to spot gaps and improvements in processes and documentation
Qualification
Required
Bachelor’s degree in Design, Human-Computer Interaction, or a related field, or equivalent professional experience
2–4 years of experience in UX research, with a proven ability to apply qualitative and quantitative methodologies to inform product design and decision-making
Experience conducting generative and evaluative user research to address product, design, and business challenges
Strong analytical and organizational skills with the ability to balance multiple projects and priorities
Ability to work collaboratively across teams, demonstrating a user-centered mindset and problem-solving skills
Excellent communication skills, with experience presenting insights to stakeholders at various levels
Preferred
Interest in social app products and trends, particularly those that resonate with Gen Z audiences
A collaborative, low-ego approach to working with others and a proactive attitude toward creative problem-solving
Benefits
Tinder anonymously finds people nearby that like each other and connects them if they are both interested. It is a sub-organization of Match Group.
