SAP is a leading company focused on helping the world run better. They are seeking a UX Researcher Specialist to conduct comprehensive user research that uncovers user needs, issues, and preferences for data-driven product development.
Provide product usability, evaluation, and support to development teams, including analysis and investigations of applications/systems, graphics, web, multimedia, voice response, and user interaction
Plan and implement user research strategies including participant recruitment, screening, and study execution
Conduct and analyze qualitative and quantitative user research using methodologies such as interviews, surveys, and contextual inquiries to gather insights on and align user needs, preferences, and pain points
Synthesize research findings into actionable insights through personas, journey maps, presentations, and reports to inform product decisions
Perform competitive analyses and heuristic evaluations to identity opportunities for improvement and differentiation
Collaborate with cross-functional teams, advocating for the user perspective to inform product decisions and priorities
Qualification
Required
Bachelor's degree or foreign equivalent in Computer Science, Design, Sociology, Anthropology, or a related field of study and two (2) years of experience in the job offered or related occupation
Alternatively, a Master's degree or foreign equivalent in Computer Science, Design, Sociology, Anthropology, or a related field of study
Prior experience, internship, or academic coursework must include each of the following: Research design
Research methodologies including generative and evaluative research
Participant screening
Data analysis
Data logging
Data synthesis
Design thinking
UI/UX writing; and
Workshop facilitation
Preferred
Benefits
Constant learning
Skill growth
Great benefits
SAP provides enterprise application software to various industries, including consumer, discrete manufacturing, public services. It is a sub-organization of Delos Cloud.
