Turnitin is a recognized innovator in the global education space, seeking an experienced UX Researcher to enhance their product development through user-centered research. The role involves planning and executing research projects, collaborating with cross-functional teams, and translating findings into actionable insights to support educational institutions in improving student outcomes.
Independently spearhead both small-scale and mid-sized research projects
Collaborate with cross-functional teams to clarify and define research objectives
Equip designers, product managers, and other stakeholders with insights into user needs
Contribute to streamlining and enhancing the operational efficiency of the research team
Identify and employ the optimal channels for disseminating research findings
Plan and actively engage in participatory workshops
Champion and advocate for best practices in UX research across the organization
Present and communicate research insights to key decision-makers and stakeholders
Continuously seek feedback on research endeavors and actively provide feedback to peers
Qualification
Required
Bachelor’s degree in psychology, human-computer interaction (HCI), statistics, social science, or equivalent professional experience
Knowledge and skills equivalent to 2–7 years of industry experience in UX research or related fields (e.g., market research, behavioral science, applied statistics)
Proven experience in designing, implementing, and analyzing quantitative research studies (e.g., large-scale surveys, product usage analysis, experimental designs, segmentation studies)
Strong statistical analysis skills with the ability to apply the right methods (e.g., regression, factor analysis, significance testing, clustering) to generate robust insights
Ability to independently manage end-to-end research projects, from scoping and data collection through to synthesis and communication of results
Experience integrating quantitative findings with qualitative insights to provide a holistic view of user needs and behaviors
Demonstrated ability to transform data-driven insights into actionable recommendations that directly influence product decisions
Proven expertise in collaborating with cross-functional product and engineering teams
A strong research portfolio that demonstrates multiple methods and approaches to research along with the tangible outcomes and impact of the work
Preferred
Prior experience conducting research specifically within the education sector
Experience researching AI-related topics
Outstanding interpersonal skills, with a knack for building relationships and influencing cross-functional teams
Proven track record of collaborating effectively in a diverse team environment
