Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. The UX Strategy Specialist will develop UX strategies to enhance digital experiences, collaborating with cross-functional teams to optimize web content and improve user engagement.
Develop UX strategies that support overall Risepoint business goals and user experience best practices across all digital assets
Support UX strategy efforts pertaining to website optimization by collaborating with product managers, designers, and developers to integrate UX best practices into project plans
Contribute to defining UX guidelines and standards are followed to ensure consistency across digital platforms
Advocate for user-centered design principles across the organization
Translate insights into actionable recommendations for improving the user experience across the entire landscape of Risepoint’s digital assets and web component libraries
Work closely with the UX Design and Content Administration teams to optimize existing site templates or create net-new web templates that align with the testing/optimization learns to improve user experience and content engagement
Work with the copywriting and content administration teams to ensure templates and UX strategy are being adhered to when executing web optimization projects and initiatives
Provide assistance and support to other UX Strategy team members and senior manager for optimization and launch projects as needed
Qualification
Required
Minimum of a Bachelor's degree in Design, Psychology, Human-Computer Interaction, Communications, Marketing, or a related field
Minimum 2-3 years in UX strategy, design or related roles
Knowledge of UX/CRO best practices and demonstrated success improving UX, engagement, lead gen, and conversion
Comfortable working with analytics platforms (Adobe Analytics, Google Analytics or similar)
Proficiency using digital content management tools and platforms-CMS, CRM systems (i.e. WordPress, Drupal etc.)
Preferred
Excellent written and verbal communication skills and work collaboratively with others
Demonstrates critical thinking and problem solving
Ability to manage their own schedule and projects while adhering to various deadlines
Strong quantitative skills and analytical abilities
Benefits
Risepoint partners with universities to create online degree programs and offers recruitment marketing and admissions services.
