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Customers Bank
·
May 13, 2025
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Information Security Analyst

Malvern, PA
Full-time
Hybrid
Entry, Mid Level
Customers Bank is a super-community bank offering commercial, consumer, and specialty banking services. They are seeking an Information Security Analyst to support the Security Operations Team by detecting and preventing security incidents, protecting sensitive information, and collaborating with teams to identify vulnerabilities.
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Responsibilities

  • Perform initial investigations on all alerts and tickets generated by security tools and close investigations or escalate as necessary.
  • Monitor all business assets for irregularities and anomalies.
  • Report and/or escalate all high and critical level incidents to leadership.
  • Support the development of the Security Operations team by providing insight into changes and enhancements to procedures, tools, and techniques.
  • Follow all guidelines and procedures to ensure task and responsibilities are completed within the defined standards and regulations.
  • Utilize the provided educational training programs and external resources to expand knowledge base around information security topics, trends, requirements, and best practices.
  • Supporting the Incident Response Program
  • Review, Investigate, and Respond to all security related alerts in a timely manner.
  • Manage and Maintain the Abuse Mailbox per SLA’s
  • Participate in regularly scheduled trainings, tabletops, and Blue Team exercises.
  • Provide monthly metrics on workflow and severity of the work done.

Qualification

Required

  • Bachelor’s degree in computer science, Cybersecurity, or similar work experience in a related field
  • 2+ years of cybersecurity experience in operational or tactical cyber threat analysis; experience can include one or more of the following cyber-security functions: Intrusion Detection/Prevention, Monitoring, Incident Response, Digital Forensics, Vulnerability Management
  • 2+ years of experience as a security analyst (or related) subject matter expert that has worked across organizational boundaries to analyze cyber threats to their organization’s infrastructure and services.
  • Working knowledge of EDR, SIEM, Azure Cloud etc. technologies
  • Must be eligible to work in the U.S. without sponsorship.

Preferred

  • Financial industry experience
  • Knowledge of advanced cyber threats, threat vectors, attacker methodology to include, tools, tactics, and procedures and how they tie into the Cyber Kill Chain or Miter ATT&CK framework.
  • Experience with premium threat intelligence tooling and/or open-source intelligence techniques.
  • Experience in malware detection and analysis using static and dynamic malware analysis methods.
  • Knowledge of cloud services and their attack surface.
  • Related industry certifications (Sec+, CTIA, CISSP)

Benefits

Customers Bank offers commercial, consumer, and specialty banking services.
Glassdoor
Founded in 1997
Washington, District of Columbia, USA
501-1000 employees
https://www.customersbank.com/
Customers Bank offers commercial, consumer, and specialty banking services.
Glassdoor
Founded in 1997
Washington, District of Columbia, USA
501-1000 employees
https://www.customersbank.com/