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WTW
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March 3, 2026
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Data Scientist - Outsourcing

Charlotte, NC
Full-time
Hybrid
New Grad, Entry Level
WTW is seeking a skilled and intellectually curious Data Scientist to apply statistical, analytical, and machine learning methods to solve real-world problems. The role involves building data pipelines, constructing visualizations, and collaborating with cross-functional teams to drive business insights and operational improvements.
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Responsibilities

  • Apply advanced descriptive and inferential statistical methods to explore data, evaluate hypotheses, and produce actionable insights
  • Build, optimize, and interpret regression models (linear, logistic), and classification models commonly used in data science, including tree‑based and ensemble methods
  • Develop robust data pipelines and analytic workflows using R or Python, including data ingestion, cleaning, feature engineering, and model deployment support
  • Construct high‑quality data visualizations, dashboards, and analytic stories that clearly communicate trends, relationships, and operational insights to diverse audiences
  • Write and optimize SQL queries for data extraction, transformation, and validation across relational data environments
  • Implement analytics solutions within cloud environments, such as Azure services, Azure Foundry, Blob Storage, and SharePoint, to support scalable data storage, processing, and reporting
  • Build and maintain analytical assets and reusable code to streamline recurring analyses and enhance data science capability
  • Partner with product, operational, and technology teams as an informed contributor in Agile development environments, applying concepts such as MVP thinking, user stories, iterative feedback cycles, and release planning
  • Engage with operational stakeholders—including client delivery, service center operations, and benefits administration teams—to provide data‑driven perspectives that support performance improvement, quality management, and client outcomes
  • Communicate modeling approaches, assumptions, risks, and results in a clear and credible manner to both technical and non‑technical audiences

Qualification

Required

  • Bachelor's or Master's degree in Statistics, Data Science, Mathematics, or a related quantitative field
  • Demonstrated hands‑on experience with:
  • + Applied statistics and exploratory data analysis
  • + Regression modeling (linear and logistic)
  • + Classification models and model evaluation techniques
  • + R and/or Python, including key data science libraries
  • + SQL, including intermediate query development
  • + Data visualization tools or libraries (e.g., Power BI, Tableau, ggplot2)
  • Working familiarity with cloud analytics environments, file storage systems, and enterprise data access methods
  • Experience preparing and analyzing structured and unstructured datasets, with strong data‑wrangling capabilities
  • Ability to diagnose model performance issues, such as class imbalance, overfitting, feature interactions, and data quality constraints

Preferred

  • Exposure to operations‑heavy environments such as benefits administration, service center operations, or outsourcing workflows
  • Understanding of operational and service metrics, including AHT, FCR, SLAs, CSAT, and related KPIs
  • Experience participating in Agile product development processes
  • Familiarity with visualization and BI tools used to deliver insights at scale

Benefits

  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
  • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).
WTW is a global advisory and solutions company that helps clients around the world turn risk into a path for growth.
Glassdoor
3.9
Founded in 1828
London, England, GBR
10001+ employees
https://www.willistowerswatson.com