Infinite Computer Solutions is a company that supports Portico credit union clients in transitioning to new core software. The Data Conversion Analyst will play a crucial role in managing the conversion lifecycle, providing client consultation and support throughout the process.
Providing consultation to clients before, during, and after conversion, including guidance on proper system usage
Supporting clients during Portico Go-Live, including teller and lending operations throughout live week
Managing outstanding issues as credit unions transition from Delivery teams to Client Services
Communicating progress and potential risks to management for awareness and resolution
Maintaining tools that support the efficiency and effectiveness of the conversion process
Applying standard project management principles to effectively manage project timelines and deliverables
Supporting multiple concurrent projects
Supporting Fiserv’s mission by delivering outstanding service, support, and implementation of integrated technology and service solutions to internal and external clients
Qualification
Required
High School Diploma required
Minimum of 2 years of work experience (financial industry experience preferred)
Experience working directly with clients
Flexibility to work after hours, on-call, and weekends during go-live events as needed
Preferred
Experience with credit union products and services highly preferred
Project management capabilities
Experience with Excel or Access is a plus
Benefit
Next-Gen Business Technology Platformization™, AI and Product Engineering Services.
