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Kyndryl
·
July 15, 2025
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AI Engineer – Process Automation

Rye Brook, NY
Full-time
Remote
$111K/yr - $211K/yr
Entry, Mid Level
Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are seeking a highly skilled AI Engineer to design, develop, and deploy intelligent automation and AI agent solutions across the enterprise, bridging low-code and pro-code frameworks.
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Responsibilities

  • Design and implement end-to-end automation and AI agent solutions using Microsoft Power Platform (Power Apps, Power Automate, Dataverse), Copilot Studio, and pro-code stacks.
  • Build agentic AI solutions using LLMs, reasoning engines, memory structures, and orchestration frameworks like LangChain, Semantic Kernel, or Azure AI Foundry.
  • Develop custom AI agents that can plan, reason, and interact across systems using APIs, tools, and multi-turn dialog.
  • Create and manage AI-driven business applications that combine user input, enterprise data, and intelligent responses to improve productivity and decision-making.
  • Integrate with external services and APIs, including Microsoft Graph, RESTful services, and hyperscale AI tools (Azure, AWS, GCP).
  • Collaborate with business and IT stakeholders to identify use cases, gather requirements, and deliver solutions aligned to organizational goals.
  • Stay current on advancements in generative AI, LLMs, and prompt engineering to continuously improve and recommend cutting-edge approaches.
  • Ensure solutions comply with enterprise governance, security, and data privacy standards.
  • Contribute to internal AI communities of practice and support scalable delivery patterns and reusable components.

Qualification

Required

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
  • 2+ years of experience in AI solution development, including process automation, chatbots, or AI agents.
  • Proficient in Microsoft Power Platform, including Power Apps, Power Automate, and Copilot Studio (or Power Virtual Agents).
  • Hands-on experience with LLM technologies (e.g., OpenAI, Azure OpenAI Service, or similar).
  • Experience integrating REST APIs and external data sources in application development.
  • Strong skills in prompt engineering, NLP, and understanding of LLM capabilities and limitations.
  • Familiarity with agent orchestration frameworks (e.g., LangChain, Semantic Kernel, Haystack, or RAG pipelines).
  • Ability to work independently and collaborate with cross-functional teams.
  • Excellent problem-solving and communication skills.

Preferred

  • Microsoft Certified: Power Platform Developer Associate or equivalent certification.
  • Experience with hyperscale AI services such as Azure Cognitive Services, AWS Bedrock, or Google Vertex AI.
  • Familiarity with open-source AI toolkits, including Hugging Face Transformers, LangChain, or FastAPI.
  • Knowledge of DevOps practices, CI/CD pipelines, and version control in both low-code and pro-code environments.
  • Experience delivering AI-powered solutions for enterprise workflows such as HR, finance, operations, or IT service management.
  • Exposure to RAG (Retrieval-Augmented Generation) or memory-enabled agent architectures.

Benefits

  • Medical and dental coverage
  • Disability
  • Retirement benefits
  • Paid leave
  • Paid time off
Kyndryl is an information technology and services company.
Glassdoor
3.8
Founded in 2021
New City, New York, USA
10001+ employees
https://www.kyndryl.com