Novartis is a pharmaceutical company focused on improving patients’ lives through innovative science and collaboration. The Dermatology Territory Account Specialist will manage key accounts across an assigned geography, build relationships with health care providers, navigate access solutions, and drive product demand to improve patient outcomes. The role combines strategic account engagement, clinical and account-based selling, cross-functional collaboration, and omnichannel customer engagement.
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility
Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency
Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience
Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings
Qualification
Required
Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you
Company will not sponsor visas for this position
Bachelor's degree required from 4-year college or university
Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years
We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success
For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply
Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws
Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border
Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory
Must have a valid driver's license
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated
Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role
Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience
Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively
Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years
Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information
Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years
Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information
Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years
Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information
Preferred
Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities
Experience across therapeutic groups, disease states, account management strategy, and new product launches
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway
Benefits
This is a field-based and remote opportunity supporting key accounts in an assigned geography.
Your compensation will include a performance-based cash incentive.
Depending on the level of the role, eligibility to be considered for annual equity awards.
US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits.
Employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.
Novartis is a pharmaceutical company that researches and develops medicines for serious diseases to improve and extend people's lives. It is a sub-organization of Meye Asset Management.
