Gannett | USA TODAY NETWORK-logo
Gannett | USA TODAY NETWORK
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October 8, 2025
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Digital Customer Success Manager

United States
Full-time
Remote
$40K/yr - $55K/yr
Entry, Mid Level
Gannett Co., Inc. is a diversified media company dedicated to empowering and enriching communities. They are seeking a Digital Customer Success Manager who will serve as the main point of contact for clients post-sale, ensuring their advertising campaigns meet performance goals and collaborating with teams to drive ROI.
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Responsibilities

  • Serve as the main point of contact post-sale, ensuring clients’ advertising campaigns (Search, Display, Social, and more) are running smoothly and meeting performance goals.
  • Collaborate with Sales and Campaign Optimization teams to identify opportunities and deliver solutions that drive ROI.
  • Navigate the fast-paced world of digital and traditional marketing, staying agile and responsive to client needs.

Qualification

Required

  • 1+ years of experience managing online/digital advertising campaigns
  • Bachelor’s degree or equivalent experience
  • Proficiency in Microsoft Office (Outlook, Excel, PowerPoint)

Preferred

  • Client-facing experience
  • Google Ads and Google Analytics certifications

Benefits

Gannett Co., Inc.
Glassdoor
3.0
Founded in 1906
Mclean, Virginia, USA
10001+ employees
http://www.gannett.com