Gallagher Benefit Services is a trusted partner helping organizations with people decisions and building better workplaces. They are seeking an Enrollment Technician to support the Data Management Team, assist with benefits administration systems, and ensure client satisfaction through effective communication and project management.
Supporting role for our Data Management Team using programs such as Selerix, Employee Navigator, Gathr, Harmony, Excel, and other technology platforms
Work closely with our Account Executive team to assist and provide technical support related to the benefits administration system to meet client expectations
Configure and maintain benefits administration system for clients, including plans, eligibility, coverage options, and premiums
Run and maintain reports, including custom data reports
Respond to benefit and system related inquiries to ensure questions are handled timely
Troubleshoot system issues and work with necessary parties to resolve errors
Effective communication with both technical and non-technical co-workers is expected
Prioritizing and managing multiple projects simultaneously to ensure client satisfaction and completion within a set timeline
Consistently maintain security and confidentiality of all client data per company policy and HIPAA requirements
Completing special projects as assigned
Following company procedures concerning all essential duties and responsibilities
Qualification
Required
Bachelors degree and 2 years related experience required
Preferred
Experience with Selerix's BenSelect, Employee Navigator, Gathr, or other Benefits Administration system
Excellent problem-solving, logic, attention to detail, and analytic skills
Knowledge or experience with HIPAA regulations is a plus
Advanced Microsoft Office Skills– Excel (must have), Word, Power Point and Outlook
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Gallagher is an international insurance brokerage and risk management services firm.
