Thermo Fisher Scientific is hiring a Field Service Engineer to ensure its scientific instruments operate at peak performance. The role installs, maintains, and repairs analytical instruments, provides technical service, and builds customer relationships while helping solve complex equipment problems.
Join us at Thermo Fisher Scientific as a Field Service Engineer, where you'll contribute by ensuring our sophisticated scientific instruments operate at peak performance
In this role, you'll represent our company, delivering exceptional technical service while building strong relationships with customers who are advancing critical research and innovation
You'll install, maintain, and repair a diverse range of high-value analytical instruments, from electron microscopes to chromatography systems
You'll combine technical expertise with customer service skills to solve complex problems and help our customers achieve breakthrough discoveries that make the world healthier, cleaner, and safer
Qualification
Required
Bachelor's Degree, no prior experience required
Strong electronics and mechanical aptitude with ability to diagnose issues down to component level
Excellent customer service skills and professional demeanor
Strong verbal and written communication abilities
Fluency in English required
Demonstrated problem-solving capabilities and analytical thinking
Proficiency with Windows operating systems, MS Office, and service management software
Ability to read and interpret technical diagrams, schematics and documentation
Valid driver's license
Must be able to obtain necessary credentials to access customer facilities
Strong organizational skills and ability to manage time effectively
Collaborative mindset with ability to work independently
Preferred
Experience installing, troubleshooting, and repairing sophisticated analytical instruments
Preferred Fields of Study: Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
Advanced degrees or specialized certifications
additional language skills
Experience with ultra-high vacuum systems and high voltage equipment
Benefits
Fully remote work arrangement
Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.
