PNC is a financial services company that emphasizes the importance of its people as a competitive advantage. The Mid Office Services Specialist will manage the loan process for private banking, collaborating with various teams to ensure accuracy and compliance while also engaging with clients as needed.
Under limited guidance, completes a variety of highly technical, complex, client transactions. Reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures
Proactively identifies and manages risk, involving external and internal counsel as needed and other business units throughout PNC
Meets directly with clients and internal and external partners to address and resolve various matters relating to client requests
Serves as point person for all internal partners on all matters pertaining to the middle-office processes for complex client requests
Actively seeks out and engages in continuing education to support skill-building and development of overall knowledge
Qualification
Required
University / college degree with < 1 year of professional experience and/or successful completion of a formal development program
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Lending experience
Knowledge of the lending processes is highly preferred
Accuracy and Attention to Detail
Customer Support Policies, Standards and Procedures
Decision Making and Critical Thinking
Effective Communications
Flexibility and Adaptability
Managing Multiple Priorities
Problem Solving
Preferred
Corporate Accounting
Credit Risk Analysis
Decision Making
Financial Management
Financial Operations
Results-Oriented
Revenue Recognition
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level
Years of service
PNC is a financial service company providing bank deposits products and services to its community.
