Motorola Solutions is hiring a Software Configuration Analyst to configure Noggin software in line with project deliverables and user requirements. The role also involves monitoring and troubleshooting the software, testing and documenting changes and defects, creating support materials, and training users.
Work with Implementation Consultants to configure Noggin software in accordance with project deliverables and user requirements, specifically user stories and acceptance criteria
Monitor and troubleshoot common and daily tasks and events as well as changes
Write internal knowledge base and customer service materials
Reproduce, test, resolve and document software bugs, defects, and problems
Examine and evaluate current systems to identify needed updates or adjustments to the system
Validate changes by testing configuration
Train users on the new operation systems and provide support
Stay up to date with current technologies and technical developments
Accurate time logging and tracking in accordance with specified billable target of 80%
Qualification
Required
Bachelor's degree or higher in a relevant field
0-3 years in a software configuration role - recent graduates welcome
Experience with Atlassian Suite
Preferred
Benefits
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers.
