Solutions Engineer

Boston, MA

Full-time

Remote

$54K/yr - $134K/yr

Entry, Mid Level

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. The Solutions Engineer role involves providing end-to-end reporting support for platform clients and collaborating with various teams to develop innovative solutions that meet client needs.

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Responsibilities

Own key areas of IQVIA’s analytics and reporting infrastructure
Work closely with our Client Services team to understand client landscape and scale offerings for key accounts
Cultivate a deep understanding of our client reporting, audience segmentation, and data needs
Act as a subject matter expert (SME) during client meetings to gauge new requests and help guide key accounts through IQVIA’s unique capabilities and data solutions
Work directly with Sales and Product to evolve IQVIA’s platform solutions to meet our client needs
Understand the feasibility, methodology, and structural components of all areas of IQVIA’s platform and reporting capabilities

Qualification

Required

Bachelor’s Degree
2-5 years of relevant experience
Ability to prioritize workload and self-manage across multiple clients, projects, and teams
Proficiency in scoping, breaking down, and building out technical requests into business solutions
Experience in supporting client facing technical scoping, planning, and implementation
Advanced knowledge of SQL, ability to analyze data of any kind and identify/resolve issues
Ability to work with complex datasets and a familiarity with ETL processes
Ability to learn our technology: Alteryx, Google Cloud Storage, BigQuery, File Transfer Protocols (FTP/sFTP), DBeaver, SQL Server, Jira, Confluence

Preferred

Knowledge of digital media buying and/or hands-on experience with digital media reporting
Healthcare industry knowledge across payer, provider, pharma, digital health
Knowledge of pharma media measurement and reporting landscape