Northrop Grumman is a leader in technological advancements and is seeking a Software Engineer specializing in Atlassian Administration to join their Software organization. The role involves configuring, supporting, and continuously improving the Atlassian tool suite to enable engineering and program management teams with scalable and efficient solutions.
User Management: Manage user permissions and maintain group access controls
Basic Configuration: Create and modify Jira projects, Confluence spaces, and basic workflows based on team requirements
Support & Troubleshooting: Resolve Tier 1 support tickets related to access, project issues, and simple JQL (Jira Query Language) filters, assess and resolve bugs/breakages with IT cooperation
Solution Design: Consult with business units to translate their unique requirements into scalable Jira projects and Confluence space architectures
Advanced Automation: Design and maintain complex automation rules using Atlassian Automation and ScriptRunner (Groovy) to streamline cross-functional workflows
Dashboards & Reporting: Assist teams in setting up boards (Scrum/Kanban), dashboards, and routine reports to track project progress
Documentation: Maintain internal "how-to" guides and system documentation for end-users
System Governance: Establish and enforce platform-wide standards for issue types, custom fields, and naming conventions to prevent configuration sprawl
Performance & Security: Conduct regular audits of user permissions, license utilization, and system performance; manage Atlassian Marketplace app lifecycles and security reviews
Mentorship: Provide guidance and escalation support to junior administrators or power users
System Maintenance: Assist senior admins with routine cleanup (archiving old projects) and testing new Marketplace apps or updates in sandbox environments
Qualification
Required
Bachelor's degree in a Science, Technology, Engineering, or Mathematics (STEM) discipline from an accredited university and 2 years of experience in software engineering OR a Master's degree in a (STEM) discipline from an accredited university and 0 years of experience in software engineering
Experience with Atlassian applications
Experience with Linux, basic commands, navigation, ssh, etc
Knowledge implementing software and scripts in one or more Object Oriented Programming languages: C, C++, C#, Java, or Python
Understanding of Agile, Scrum, and DevOps workflows
Active U.S. Government Secret Security Clearance with the ability to obtain (and maintain) special program access (PAR) prior to commencement of employment
Preferred
3+ years of hands-on administration experience with Jira and Confluence in a medium-to-large enterprise environment
Atlassian Certified Professional (ACP) certifications
Proficiency with SQL, JQL, and automation rules (e.g., ScriptRunner/Groovy, Python, or API integrations)
Proficiency in managing User Permissions, custom workflows, schemes (permissions, notification, security), custom fields, and screens
Experience with REST APIs for integration and automation tasks
Excellent communication and documentation skills for creating user guides and technical documentation
Strong analytical and problem-solving abilities, especially in troubleshooting Tier 1/2 support issues
Ability to consult with business units and translate requirements into scalable Atlassian solutions
Experience with sandbox testing, system upgrades, and app lifecycle management
Knowledge of platform governance, including standardization of issue types, custom fields, and naming conventions
Knowledge with Software Change Control, Change Management, and CI/CD tools and methodologies
Knowledge with one of the following metric tools: Tableau, Power BI
Benefits
Health insurance coverage
Life and disability insurance
Savings plan
Company paid holidays
Paid time off (PTO) for vacation and/or personal business
Northrop Grumman is an aerospace, defense and security company that provides training and satellite ground network communications software.
