Content Designer

Greater London, England

Full-time

Onsite

Entry Level

Code First Girls offers free training linked to the potential for a role with one of its clients. The client’s Content Designer role supports the NHS App by creating clear, accessible, user-centred content in collaboration with a multidisciplinary team.

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Responsibilities

Create, evaluate, and update content for the NHS App based on user needs and research
Ensure all content is accessible, inclusive, and adheres to NHS digital service standards
Work closely with user researchers to test content and iterate based on feedback
Map out user journeys and identify areas where content can improve the overall user experience
Collaborate with clinical experts and stakeholders to translate complex medical information into plain English
Participate in agile ceremonies and contribute to the continuous improvement of the product

Qualification

Required

Proven experience as a Content Designer working on complex digital services
Strong knowledge of user-centred design principles and agile methodologies
Experience writing for public sector or healthcare services, ideally following NHS or GDS (Government Digital Service) standards
Ability to use data and user research to inform content decisions and iterate on designs
Experience collaborating with multidisciplinary teams including developers, designers, and product managers
Strong stakeholder management skills with the ability to advocate for user needs