Veranex is an end-to-end, global, tech-enabled service provider focused on medical technology. The Design Researcher 2 will lead research projects to improve healthcare innovation, working closely with cross-functional teams to identify user needs and inform product development.
Leads the creation and delivery of design research project work, under the guidance from project lead and functional manager.
In this role you will have a strong understanding and experience with qualitative research and/or human centered design methodologies to be able to support conducting primary and secondary fieldwork.
Support participant moderation and observations using methodologies including ethnography, contextual inquiry, formative and validation studies.
Ability to draft research protocol materials including recruitment screeners, discussion guide materials, presentations and notetaking/debriefing templates.
Assists with research analysis, synthesis and user need documentation, including personas, customer journey/workflow maps and storytelling methods.
Conduct design research activities and present research updates/outputs to clients.
Ability to support the project team’s goals.
Ability to develop client presentations, capturing the design research process.
Ability to work through tight deadlines by planning activities, setting expectations and pacing yourself to deliver within timeline and budget on projects.
Supports the adoption, development and implementation of Research and Strategy best practice approaches.
Interest in staying up to date with best practices and emerging trends in human centered design methodologies.
Apply to follow and implement company and industry policies and procedures to ensure the safe and ethical delivery of design research.
Supports the engagement with our clinical observation site relationships and helps to expand our network globally.
Work with Project Managers to help support clinician site observation recruitment.
Assists managing the relationships with stakeholders across our clinical sites.
Supports the creation and maintenance of clinical site engagement materials.
Qualification
Required
BFA, BS, BA or BSID in Industrial Design, Anthropology, Psychology, Human Factors Engineering, or related field.
2-4 years of experience in design research.
Working knowledge of design research, qualitative research and/or human centered design methodologies.
Working knowledge in Microsoft Office, Adobe Creative Suite, and white boarding apps like Miro
Excellent written and verbal communication skills.
Excellent attention to detail
Multi-tasking and time management skills with the ability to prioritize tasks.
Preferred
Experience working in or with the healthcare industry, preferably medical device markets
Good visual design skills
Good problem solving skills
Experience working as a consultant
Benefits
Veranex is an end-to-end, global, tech-enabled, concept-through-commercialization service provider focuses on medical technology.
